We offer a wide range of products including beauty & personal care, home goods, fashion items, pet supplies and more. Our goal is to provide a one-stop shopping experience for all your needs.
Shipping times vary depending on the shipping method selected and your location. Standard shipping typically takes 5-7 business days and express shipping takes 1-2 business days.
Yes, we ship to select international destinations. Please refer to our international shipping policy for more details and a list of eligible countries.
If your order has not yet been shipped, you can contact our customer service team to update your shipping address. Once the order has been shipped, we are unable to make changes.
Shipping costs are calculated based on the shipping method, destination, and weight of the items in your order. The total shipping cost will be displayed at checkout before you complete your purchase.
We offer a 30-day return policy on most items. Items must be returned in their original condition with all tags and packaging intact. Please visit our return policy page for more details. https://fellysterllc.com/return-refund-policy/
To initiate a return, contact our customer service team with your order number and reason for the return. We will provide you with a return authorization and instructions.
Yes, certain items such as perishable goods, personalized items, and final sale items cannot be returned. Please check our return policy for a complete list of non-returnable items.
Returns are typically processed within 7-10 business days after we receive the returned items. You will receive a confirmation email once your return has been processed.
If you received the wrong item, please contact our customer service team with your order number and a description of the incorrect item. We will arrange for a replacement or refund.
Our terms and conditions are available on our website. You can find the link at the bottom of our homepage or visit directly at https://fellysterllc.com/terms-conditions/
Our terms and conditions cover the use of our website, the purchase and sale of products, privacy policies, intellectual property rights, user obligations, and other legal agreements between you and Audrefe LLC.
Violating our terms and conditions may result in the suspension or termination of your account and access to our services, as well as potential legal action.
For any questions or concerns about our terms and conditions, you can contact our customer service team via email atcontact@fellysterllc.com or call us at +1 512-325-4394
We collect information such as name, email address, shipping address, payment information, and browsing behavior to process orders and improve your shopping experience. For more details, visit https://fellysterllc.com/privacy-policy/
We do not sell or rent your personal information to third parties. We may share information with trusted partners who assist us in operating our website, conducting business, or providing services to you, as long as they agree to keep this information confidential.
We implement a variety of security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
